Complete our online referral form


Mental Health and Wellbeing Service


Due to the Corona Virus or COVID-19 outbreak, we are only able to offer MICROSOFT TEAMS or TELEPHONE appointments at this stage. 

Our Mental Health and Wellbeing Service incorporates Counselling, Psychotherapy, and Mental Health Support.

We are staffed by qualified and trainee Psychological Therapists and Mental Health Case Workers and offer appointments to students Monday - Friday. Appointments are available at various times and on various days at each campus, with some evening appointments. However, please note there is a variation from campus to campus with regards to what we are able to provide.

We offer a range of support including, guided self-help, person-centred counselling, cognitive behavioural therapy, mental health support, or referrals to specialist services, etc. Your first appointment will usually be an assessment of your needs and identifying the goals that you want to achieve. The appointment will last up to 90 minutes, but usually less. We then may suggest different interventions such as those previously listed, and in some instances, may recommend a referral to an external organisation that could be more suited to your needs.

Approximately 650 students last year (2019/20) sought some support from the Mental Health and Wellbeing Service, for a range of different issues. These typically include low mood, anxiety or stress, bereavement, homesickness, eating problems, abuse, relationship difficulties, self-esteem or low confidence, loneliness, hopelessness, etc. 

We strive to offer appointments quickly, and we recommend that you take the first appointment we can offer you, as you may have to wait longer for future appointments to be made free. At peak times, the wait may be up to 2 or 3 weeks for your first appointment. We do apologise for this. However, it is worth noting that we will always be quicker than local NHS counselling and mental health services. Average waiting times in 2019/20 were 10 working days (from point of referral to the first appointment). Average waiting times within the local NHS are much higher. Please note, the waiting times would be significantly reduced if all appointments were used. Sadly, as many as 1 in 6 appointments are wasted due to the student not attending. We hope you appreciate how valuable these appointments are, and that you attend them, or cancel with as much notice as possible.

91% of students who have used our service would strongly recommend it to a friend.