Coronavirus Covid – 19 Update

The University is transitioning to a mixed model of delivering counselling. We will offer a mixture of both remote and face to face appointments. Some locations are already able to offer face to face appointments.

Please check with your counsellor to see if face to face sessions are available at your location. If you would like a face to face appointment then you may have to wait longer for your appointment. 

About the Counselling service

The University Counselling Service offers free, confidential support to students and staff at UWTSD.

The University has a well-established, professional Counselling Service. All our Counsellors work in accordance with the Ethical Framework of the British Association for Counselling and Psychotherapy.

 What to expect from counselling?

Our Counsellors aim to provide you with a safe, accepting, and confidential space where we might explore together any painful or troubling aspects of your life that you may have difficulty with. The Counselling Service is here to help you address personal or emotional problems which may impact your time at UWTSD and help you realise your full academic and personal potential. You can bring difficulties that may or may not be related to study.

We can help to normalise your experience and place it in context, bringing objectivity, critical distance, and experience of dealing with problems of all kinds. This often leads to seeing a problem in a new way and feeling more able to get to grips with it.

The counselling sessions at UWTSD are time-limited. Your counsellor will discuss this further in your first session.  

Time-limited, short term work has an evidence-based and for many people, particularly those in the student age group, it is an effective way of working. It is most common to have counselling sessions in consecutive weeks. However, you may find that it is useful to space sessions more widely to enable you to test out new ways of thinking and doing things in between.

The Counsellors endeavour to create a welcoming environment and to listen in a non-judgemental way to enable you to talk about your feelings and experiences. It is a collaborative process concentrating on what is important to you. Counselling goes at your pace and according to your needs.

To register for an appointment please click on one of the buttons above.

As an alternative or while waiting for an appointment UWSTD now offers all students and staff access to a free 24/7/365 student assistance program 

Please note that the UWTSD Counselling Service does not provide crisis support.

A crisis is when you feel you are a risk to yourself or others. This could include wanting to harm yourself, or having seriously harmed yourself (such as overdosing), or where you feel out of control and unsafe.

If you believe you are in crisis, we recommend you contact your GP surgery in the first instance or out-of-hours NHS support at phone number 111. Your GP can provide urgent medical/psychiatric attention or referral and has overall responsibility for your physical and mental healthcare

If the situation is life-threatening, then go to A&E or if you are unable to do this, call 999 for an ambulance. In an emergency, you can go to the Accident & Emergency department of your nearest hospital which is open 24 hours every day.

The Samaritans offer a 24/7 listening service for anyone experiencing a mental health crisis. It is anonymous, non-judgmental and available. Call 116 123

You can access the out of hours service provided by Health Assured. Please see the details below.